With over 20 years in operations, Complex Solutions is well-established in the provision of professional cleaning services, specialist healthcare cleaning, food, commercial and industrial facility solutions within the Sydney Metro area.
About us
Founded in 1998, Complex Solutions are a professional commercial cleaning company with our office located in the Parramatta area. Our reputation is built on providing high quality services, achieving positive customer experiences whilst upholding integrity as our core company value. Operating via a Quality Management System (ISO 9001:2015) audited annually by SAI Global, our attention to detail is displayed throughout all provided services and underlying procedures to match.
On a nightly basis, over 250 cleaners are deployed in and around the Sydney region. This provides us the ability to train cleaners across multiple sites strengthening contingency planning whilst allowing rapid deployment for emergency rectification works.
All sites managed by Complex Solutions are assigned to one of our expert Operations Managers. Each site is visited and inspected frequently, and strong communication lines are proactively established between key stakeholders prior to commencement of services.
All of our services are completed to all relevant WHS and Australian standards and we assist our clients to meet cleaning requirements as specified by external auditing bodies. Also, all cleaning services are fully compliant with all NSW Health Department’s cleaning and auditing guidelines and we utilise tailored systems to provide the highest possible standard of healthcare cleaning to each and every facility.
What Complex Solutions Offers
Commercial Cleaning
We offer deep cleans and daily hygiene maintenance as the cleanliness of your environment is vital for the health and safety of the employees.
Healthcare Cleaning
We deliver specialist healthcare cleaning, while adhering to the strict standards required by hospitals, medical centres and professional clinical and healthcare facilities.
FMCG (Food grade) cleaning
We utilise food-safe cleaning agents to ensure a sanitary environment for food handling and processing.
We provide a wide range of high-quality, customer-driven cleaning solutions for clients across specialist industries. Complex Solutions are highly experienced with multistory commercial and healthcare buildings.
We form close working partnerships with Building Management and Tenants ensuring a smooth transition during occupancy periods.
Commercial Cleaning
Our services include but are not limited to:
- standard evening tenancy/base building cleaning
- small and large facilities
- tailored day cleaning services
- bathroom hygiene & kitchen related services
- carpet cleaning
- glass polishing/cleaning
- strip & sealing
- hard surface floor scrubbing.
Healthcare Cleaning
The range of healthcare facilities we clean include:
- Medical Centres
- Dentists
- Day surgeries
- Research Institutes
- Hospitals
- Mental health clinics Inc Drug & Alcohol rehabilitation facilities
- Youth & Child services
Areas that we operate in:
- Common / public area
- Administration areas
- Patient wards
- CSSD, clinical, including operating theatres.
All cleaners must be in accordance to specific healthcare legislation/policies. These include:
- NSW Health Cleaning of the Healthcare Environment Policy Directives
- NHMRC Infection Prevention & Control Guidelines
- CEC Standard Operating Procedures & Environmental Cleaning
- HICMR Infection Prevention and Control Manual
FMCG (Food grade) cleaning
Complex Solutions cover the following areas within the food industry:
- Administration
- Production
- Warehouse / Logistics
- External grounds
We always ensure that our cleaners are trained in accordance to the following:
- Food Safety Practices and General Requirements
- The food authority NSW guide lines
- Food standards Australia & New Zealand
- Australian Institute of Food Safety
- Specific Site requirements
Contact
9633 1313
Send Complex Solutions an enquiry